privacy policy

We collect information in accordance with the Personal Data Protection Law, including:

• Personal Information: This includes your name, email address, phone number, and other details you provide when registering for an account or contacting us.
• Social Media Information: When you link your social media accounts to Retm, we collect information from those accounts, including profile details, posts, and interaction data.
• Usage Information: We collect data about how you use our Services, including your IP address, browser type, device information, pages visited, and actions taken.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interaction with our website and services.

We use the information we collect for the following purposes:
      ○ To provide, maintain, and improve our services.
      ○ To communicate with you, including sending updates and notifications.
      ○ To personalize your experience and deliver customized content.
      ○ To analyze usage patterns and improve our services.
      ○ To comply with legal obligations and enforce our terms.

We may share your information with:

     ○ Service Providers: External service providers who perform services on our behalf, such as hosting, analytics, and customer support.

     ○ Social Media Platforms: When you link your social media accounts, we share information with those platforms as necessary to provide our services. This includes X                  (formerly Twitter), Facebook, Instagram, LinkedIn, TikTok, and other platforms.

     ○ Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

     ○ Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities.

Our platform integrates with third-party APIs from social media platforms such as X (formerly Twitter), Facebook, Instagram, LinkedIn, TikTok, and others. While we strive to ensure that these integrations work seamlessly, we do not control these third-party interfaces or their data practices. Any information shared with these third-party interfaces is subject to their own privacy policies and practices. We encourage you to review the privacy policies of these third-party platforms.

You have options regarding the information we collect and how it is used. Here are your choices:

• Account Information: Update or delete your account information by logging into your account.
• Cookies: Manage your cookie preferences through your browser settings.
• Marketing Communications: Unsubscribe from marketing emails by following the unsubscribe instructions in those messages.

We implement a variety of security measures to protect your personal information:

• Encryption: We use industry-standard encryption techniques to safeguard your data during transmission and storage.
• Access Control: Access is restricted to authorized personnel only, with role-based access controls and periodic reviews.
• Authentication: Strong password policies and multi-factor authentication are enforced to enhance account security.
• Monitoring and Logging: Continuous monitoring and detailed logging are implemented to detect and respond to security incidents.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing, including third-party expert evaluations.
• Data Backup and Recovery: Regular data backups and disaster recovery plans are in place to ensure data restoration in case of loss or breach.
• Employee Training: Employees receive ongoing training on best practices for data security.
• Incident Response: A comprehensive incident response plan is in place to address and mitigate security breaches efficiently.

Disclaimer: We take all reasonable measures and due diligence to protect the data used in our Services. However, by using our platform, you acknowledge and accept that the transmission or storage of information on our platform is at your own risk. Retm shall not be held liable for any unauthorized access, disclosure, or loss of information, except as required by applicable law.

• The client acknowledges that Retm does not have access to their social media accounts, private messages, followers, or any other confidential account information.

• The client acknowledges and understands that Retm does not store any of their banking account details.

• The client acknowledges that subscription fees may vary if the supplier adjusts its pricing, and any changes will be based on the percentage modifications imposed by the suppliers.

• Payments made by the client are non-refundable and non-reversible in the event of contract cancellation.

• The client acknowledges that payment gateways retain banking information, which is subject to the supervision and regulation of the Saudi Central Bank.

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about these terms, please contact us at:
RETM Support
Email: [email protected]